Policies

Disclaimer
Privacy
Refunds and Cancellation
Terms and Conditions
Limitation of Liability

You acknowledge and agree that, to the extent permissible at law, this Website and all content appearing on it are provided on an “as is” and “as available” basis, without warranties of any kind.

To the maximum extent permissible by the law, we are not liable and responsible for any loss or damage, whether direct or indirect and however caused (including through negligence) that you may suffer in connection with your use of this Website or any linked website and take no responsibility for any loss arising out of your use of or reliance on information contained on or accessed through this Website.

Privacy

Sky5 will respect your privacy at all times.
 

Governing law

These Terms are governed by the laws of the State of New South Wales, Australia.
 

Events which are out of our control

We shall not be held liable and responsible for any delay in performance of our obligations under these Terms if the delay is caused by circumstances beyond our reasonable control.
 

General provision

If we do not take action against you with respect to any breach by you of these Terms, this does not mean that we have waived our rights to take action with respect to subsequent or similar breaches.

Furthermore, if any part of these Terms is found to be void, unlawful or unenforceable for any reason, that part will be deemed severed from the remainder of these Terms and will not affect the validity of the remaining clauses.
 

Subscription and Email List

From time to time, we email our account holders advance notice of sales, new collections, launches and other news. The email addresses we collect are only used internally for the purposes as stated above. We respect your privacy rights and will not sell or rent your email address to other companies. If you would like to be removed from our email list you can do so by unsubscribing at the bottom of the emails sent to you.

Refunds

Sky5 Pty Ltd Reserves the right to refund at its own discretion.
 
Where by you or a person indicated to attend a training course does not attend a training course on the intended date , they shall be not entitled to a refund of any kind or a change of course date offerings unless under special circumstances which will be to the discretion of Sky5 Pty Ltd.

  • Schedule 2 of the Competition and Consumer Act 2010 (Cth) (the Australian Consumer Law);
  • Other consumer laws applying in each Australian State or Territory; and/or
  • Our Refunds Policy below.

 

Change or Cancellation of Orders

As we process your orders immediately for prompt action, we regret that cancellation or change to your order may not be possible unless we receive your request by phone or email within 48 hours of placing your original order.

Here you can view our products, get an insight into our business and hopefully buy some of our excellent range of quality products!
There are a few boring legal things to get out of the way first. So before using our Website, we kindly ask you to read the following terms and conditions:

This Website is operated by Sky5 Pty Ltd (ACN 616 468 261) (ABN 33 616 468 261) (hereafter referred to as we/us/our).
By accessing, viewing and using this Website, you agree to be bound by these terms and conditions (Terms).

We reserve the right to change these Terms at any time without any prior notice and you will be taken to have accepted any change by continuing to use this Website.

In these Terms:

  • ‘Website’ refers to the website located at sky5training.com.au, any future URLs that we may register and links to this Website; and
  • ‘Good’ or ‘Goods’ refers to any items that are displayed on our Website and that you have offered to purchase.

 

Payment

All payments must be made in full prior to commencement of Training.
We accept Visa and MasterCard credit cards. We do not accept Bank Transfers for order placed via the website.

We also reserve the right to change our mode of payment at any time.

To the extent permitted by law, we will not be held liable and responsible for any damages or consequential loss (whether direct or indirect) suffered by you as a result of any credit card fraud or unauthorised access.

We will not be held liable or responsible for any additional charges imposed by your credit card provider or bank, especially in the case where your purchase involves foreign exchange transactions.
If your payment is not received in full or is declined by your bank or credit card issuer, we will not hold the Goods against your order.
Prices, GST and taxes

All prices are listed in Australian Dollars and they include GST (where applicable).

By placing an order, you agree to pay the stated price (plus any applicable charges) in Australian Dollars for all orders. You agree to pay any additional charges or taxes incurred if applicable to the sale.

We reserve the right to change the prices of our Goods at any time without notice to you.
 

Australian Consumer Law

If there is a minor problem with your Goods (as defined in the Australian Consumer Law) we may repair the Goods instead of offering you a replacement or a refund.

If there is a major problem with the Goods, a refund or a replacement may be available.

Unless we are required to do so under the Australian Consumer Law, you will be responsible for the costs of returning the Goods to us.
We invite you to notify us of any damaged Goods as soon as possible by emailing us at training@sky5.com.au
 

Out of Stock Items

Sky5 will contact you immediately in the unforeseen event that you have purchased an item that is out of stock or unavailable.
We will discuss with you your options for choosing an alternative item or where possible putting an order in for the original item. If you choose to put in an order for the original item we will give you an estimated time for filling the order.

If neither of these options suit, Sky5 will also allow you to cancel your order with a full refund given.
 

Pricing

Sky5 reserves the right to change prices at any time without prior notice at our discretion.

All prices include GST and are in Australian Dollars (AUD).
Prices do not include delivery – delivery charges will be applied accordingly.
 

Social Media

We currently operate and manage social media accounts on Facebook, Twitter and Instagram and we may use other social media channels in future.

We do not endorse the opinions expressed by the users on our social media pages.

By submitting content, you agree that we may use and reproduce this content including your name, for testimonial, or other purposes in any media and without any compensation to you. Any content you submit must be your original work.

You must not post any material that is defamatory, derogatory, racist, sexist, unlawful, obscene, infringing any third party’s intellectual property rights, breaching someone else’s confidentiality or privacy, misrepresenting your relationship with us or this Website, misleading, false or deceptive on our social media pages.

We reserve the right to edit or remove content that violates these Terms and to block your access to our page.
 

Intellectual property rights

All text, graphics, logos, icons, images, photographs and software that feature on this Website are protected under Australian and International copyright laws. You must not reproduce, store, adapt, distribute, display, publish, or create similar works from them.
If you upload any material or content on our Website or social media accounts, you grant us an irrevocable, royalty-free licence to use and reproduce that material or content. Having said that, we do not claim ownership of intellectual property rights in respect to user content.
 

Availability of this Website

From time to time, down-time on this Website, either scheduled or unscheduled, may occur. We will endeavour to work within reason to ensure the amount of down-time is limited and will not be held liable for the consequences of any down-time.
 

Links to third party Websites

This Website may contain links to other websites that are operated. Unless stated otherwise, this Website does not control, endorse, sponsor or approve such third party websites or their contents, nor are we liable and responsible for any loss or damage that you may suffer as a result of your visits to any third party websites.
 

Interference with this Website

You agree not to make or attempt to modify, hack, remove, deface, add or otherwise interfere with this Website or to any material or content posted on this Website.
 

Your use of this Website

You are provided with access to and are authorised to download material contained on this Website for your personal use only. You may not, without our written permission, on-sell any information obtained from this Website, use any data mining robots, other extraction tools, meta tags or mirror the Website. Further, you must take your own precautions to ensure that the process which you employ for accessing this Website does not expose your computer to the risk of viruses, malicious computer code or other forms of interference which may cause damage to your computer software. We take no responsibility for any interference or damage to your computer system that arises out of or in connection with your use of this Website.

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